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Gilles Roman
Gilles Roman
Date d'inscription : 04/05/2015
Helsinki and Lyon 
close off the year as 2019 
European Capitals of Smart Tourism. 
Throughout 2019, both cities have set high standards with their outstanding measures in smart tourism, promoted the European Capital of Smart Tourism initiative and strengthened their network by working together with other cities to make European travel destinations smarter. 
Helsinki and Lyon close off the year as the 2019 European Capitals of Smart Tourism VcsPRAsset_3517353_174510_c964a64b-d1ed-44d8-be50-97aee4ce0922_0
“We are very proud of our year as the 2019 European Capital of Smart Tourism”, says Jenny Taipale, Head of Partnerships and Networks at Helsinki Marketing. “It has been a great opportunity for Helsinki to become even more widely known as a smart tourism destination, to connect to other EU cities and learn from each other and also to spread the word about the benefits of innovative tourism measures. We will continue to do so on every occasion, as we truly believe smart tourism can help us all to find solutions on global challenges.”
“This award has meant a lot for Lyon”, explain the Marketing Director Camille Lenoble and Promotion Director Blandine Thenet of ONLYLYON Tourism. “It has been both a reward of our existing initiatives, an encouragement to go further and a huge responsibility. A responsibility to gather around us the locals, the visitors and the stakeholders, to continue to be an example and to keep on innovating, so that Lyon will be even smarter tomorrow.”
From 5 to 8 of December 2019, Lyon’s famous Festival of Lights (“Fête des Lumières”) took place all around the city. Grand visual and interactive shows were put on throughout the festival days and major sights of Lyon had organised lightshows. Locals participated too and placed small candles on their balconies and outside their windows. 
The 2019 European Capital of Smart Tourism, Lyon made sure to be environmentally conscious and sustainable during the Festival of Lights. For example, the festival uses only 0.1% of the annual energy consumption of the city’s urban lighting, mainly thanks to the use of LED lights. Furthermore, digital communication is favoured over printed programmes and artists who take the environment dimension into account are being rewarded with the Récylum Trophy for Sustainable Lighting. Find out more about the Fête des Lumières here.
Helsinki and Lyon close off the year as the 2019 European Capitals of Smart Tourism VcsPRAsset_3517353_174511_cfa5de00-0146-4c79-b2f7-8bb29e0c22c7_0
Lyon, Place des Terreaux, Fête des Lumières :copyright: Brice Robert
Helsinki, the 2019 European Capital of Smart Tourism, hosted the Digital Tourism Think Tank (DTTT) Global on 4 & 5 December 2019, with their main topic being Sustainability. The DTTT Global is an annual event that hosts high-ranking speakers, discussions and workshops, all with the aim of shaping a sustainable future for tourism and the overall travel industry. Lyon attended the event and talked about their significant win and becoming the 2019 European Capital of Smart Tourism. Helsinki too shared their best practices as tourism destination in Sustainability, Digitalisation, Accessibility and Cultural Heritage & Creativity. Find out more about the DTTT Global here
Helsinki and Lyon close off the year as the 2019 European Capitals of Smart Tourism VcsPRAsset_3517353_174512_1d74fee1-8c85-4178-bfc8-c361907b47b9_0
Helsinki, DTTT Global, 4 December 2019

  1. Smart tourism responds to new challenges and demands in a fast-changing sector, including the expectation of digital information, products and services; equal opportunities and access for all visitors; sustainable development of the local area; and support to creative industries and local talent.
  2. The 2020 European Capital of Smart Tourism competition was open to submissions from 26 February 2019 to 10 May 2019. Terms and conditions are available at
  3. In the first stage of the competition, a panel of independent experts evaluated the applications. As the result of the evaluation, a shortlist of 10 finalist cities was established.  All finalist cities demonstrated excellence across the four competition categories combined. 
  4. Helsinki and Lyon won the inaugural competition and jointly hold the titles of 2019 European Capitals of Smart Tourism.
  5. A selection of the most innovative projects, ideas and initiatives, submitted by cities competing for 2019 European Capital of Smart Tourism can be found in the Compendium of Best Practices, the go-to guide to smart tourism in the EU.
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